The Systems Boutique

Why Your Strategic Plan Isn’t Working (And What to Do About It)

Episode 13

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In this solo episode, Dr. Raymona, founder of the Systems Boutique, shares how business owners can deliver a high-touch, boutique-style experience to every client—at scale. Drawing from her experience as a Director of Operations, she unpacks how systems, automation, and strategic planning can transform burnout into balance and chaos into clarity.

If you’re a coach, entrepreneur, or CEO juggling backend tasks, dreading launches, or wondering where your money is going—this episode is for you.

🌟 What You’ll Learn

Why every burnt-out CEO needs a Director of Operations (D-O-O)

What “operations” really means and why it’s your business engine

How to use systems to give every client a VIP experience

The seven strategic areas to evaluate for scalable growth

The importance of strategic mapping, prioritization, and standard operating procedures (SOPs)

How to reduce stress during launches and increase operational calm

Why financial steadiness matters more than flashy success

💬 Memorable Quotes

“Behind every burnt out CEO is a missing D-O-O.”
“You’re busy all day, but nothing gets done.”
“You are not lazy. You just need strategy.”
“We don’t want to just make money. We want to make profits.”
“How are your customers experiencing your brand?”

⏳ Episode Highlights

The real reason many CEOs burn out

Why a beautiful strategic plan isn’t enough—you need action

Signs you need operations support (and how to tell if you already do)

What to expect from the Systems Boutique strategic mapping process

How to set priorities and develop a clear, yearly business roadmap

Creating scalable systems that empower your team and elevate your brand


🎯 Chapters

Introduction to Operations and Burnout

The Role of a Director of Operations

Signs You Need a Director of Operations

Strategic Mapping and Prioritization

Designing a VIP Client Experience at Scale

📣 Need a Strategic Plan?
Book a Systems Style Strategy Call to get a customized plan for your business:
https://link.thesystemsboutique.com/widget/bookings/systems-style-strategy-calls
🌐 Learn more: [The Systems Boutique Website]
📱 Follow Dr. Raymona: @DrRaymonaHLawrence
📧 For questions or follow-ups, contact Whitney Hoefer at hello@whitneyhoefer.com (please CC on all correspondence)

🔥 Loved this episode?
Subscribe, rate, and leave a review to help others discover The Systems Boutique Podcast.

📤 Share this with a business owner who’s ready to stop burning out and start building better systems.

🎧 Listen now on Spotify, Apple Podcasts, or YouTube!

Stay Connected with Dr. Raymona

• Founder/CEO, The Systems Boutique


Want Personalized Help?
Book a Systems Style Strategy Call to get a customized plan for your business: Book Here


•The Systems Boutique’s Website (for general info and to book a discovery call):The Systems Boutique


• Instagram:@DrRaymonaHLawrence


• Assistant Contact Info: Whitney Hoefer – hello@whitneyhoefer.com (Please CC on all correspondence)

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